Metrohm USA and Metrohm Canada are committed to maintaining a safe and healthy environment for our customers and our employees. We realize that this is a fluid situation that changes daily, so we've created this website to keep you updated on our response to support our customers, reinforce our capacity and take care of our employees.
Supporting Our Customers
Metrohm USA and Metrohm Canada will remain open
While we are practicing social distancing and have taken steps to limit interaction with and exposure to each other, we are operating normally. Here's what this means:
You can order instruments and consumables the same way you always do
If you need an instrument, our local sales team is working and happy to assist. For customers in the United States, our webshop remains a convenient way to purchase electrodes, columns, reagents and other consumables for your laboratory.
You can now find selected product demos online or request a virtual demo
We know that many of our customers may work from home or not have the ability to do an in person demo at this time. Because of this, we've created a virtual demo library that allow you to see our products in action anyway! Scroll through the library or request your very own virtual demo.
Training is temporarily suspended
Our training courses are heavily geared towards hands-on learning and close interaction between trainees and instructors. Following the recommendations from the CDC, we have temporarily suspended all classroom and custom training courses until further notice. Read the full letter from our Technical Director.
Ensuring Our Capacity to Serve
We will keep manufacturing and shipping product as usual
Metrohm is strongly vertically integrated, both domestically and internationally, and we see no short-term impact to production and supply.
Read a letter from the Metrohm Group CEO Patrick Grueninger, dated February 26, and an update, dated March 20, regarding our supply chain during this crisis.
Taking Care of Our Employees
We have continuously updated our employees and made important policy changes to keep them safe
Specifically, we have:
Any more questions? Don't hesitate to send an email to firstname.lastname@example.org